Apple users have noticed recently that older model IPhones have gotten slower with the latest updates to the IOS software. Apple officials hve responded to Tech Crunch, saying these noticeable speed reductions were applied to preserve the battery life in the older iPhones but that did not stop the backlash against the smart phone intrusion that many claimed was happening.

“We’ve been hearing feedback from our customers about the way we handle performance for iPhones with older batteries and how we have communicated that process. We know that some of you feel Apple has let you down. We apologize. There’s been a lot of misunderstanding about this issue, so we would like to clarify and let you know about some changes we’re making,” the statement reads. “First and foremost, we have never — and would never — do anything to intentionally shorten the life of any Apple product, or degrade the user experience to drive customer upgrades. Our goal has always been to create products that our customers love, and making iPhones last as long as possible is an important part of that.”

The statement also details how the batteries in the older iPhones ages and how this can affect the performance at low energy, and a direct solution was offered: buy a new battery. Apple is reducing the price of replacement batteries in 2018 for IPhone 6 or newer models, with batteries going from $79 to $29.

You can read the full statement here.